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Contributor
Posts: 22
Registered: ‎09-16-2009
My Device: Pearl 8110 Wh/Pnk Henna
Accepted Solution

Java Script Error Please Help!!

I have an AT&T Pearl 8110, here is what happened, I opened up my browser to go to CapitalOne.com, I wanted to check my account.  I got to the site, clicked Direct Banking and login, that is when I got a notification stating, JavaScript: An Error Occured While Executing A Script

 

Also, is there a way to get rid of that enter zipcode page thing where it gives you the option to click to skip to content?

XOXOX
Hall of Famer III
Posts: 57,265
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Java Script Error Please Help!!

Hi there!

Websites can be coded to perform better with some browsers rather than others. The BB Browser can appear to websites as several different things...that setting is, from within the Browser App, (BBKey > Options > Browser Configuration > Browser Identification). Changing that to another browser might help your BB interact better with some websites. In combination with all of the other configuration settings, you need to find the combination of all of these settings that works best for the sites you are visiting. Sadly, there is no "best advice" to give as each persons needs are different. But, I typically find that changing the Browser Identification often helps -- most often by changing to FF or IE (if those are available to you...the options vary by carrier).

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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Contributor
Posts: 22
Registered: ‎09-16-2009
My Device: Pearl 8110 Wh/Pnk Henna

Re: Java Script Error Please Help!!

I don't see anything that says Browser Identification, I did see Browser Emulation Mode, I have tried checking and unchecking things, changing settings and NOTHING works.

XOXOX
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Contributor
Posts: 22
Registered: ‎09-16-2009
My Device: Pearl 8110 Wh/Pnk Henna

Re: Java Script Error Please Help!!

I was able to locate a mobile version of the site that I was trying to log on to! 

XOXOX