02-01-2009 05:36 PM
I just landed on an out of town trip and turned on the phone and I'm not receiving any emails on any of my two email accounts. As expected the tech call in is off today, so I need a little help. I tried taking the batt and sim card out but that didnt help.
Any help would be appreciated.
Solved! Go to Solution.
02-01-2009 05:47 PM - edited 02-01-2009 05:49 PM
Hi and welcome to the forums!
On the Blackberry go to manage connections, make sure all connections are on.
Depending on distance you may have missed some HRT info pushed from the carrier.
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now.
You will get a verification email. Then go to email settings and send service books.
You will get an email per account. Then test your email accounts.
02-01-2009 06:08 PM - edited 02-01-2009 06:10 PM
First make sure your radio is on, did you find the correct option?
Did you find the HRT tables? Options, advanced options, Host Routing.
From the home screen find the icon for email settings, mine is in the setup folder.
Once in email settings login and select the send service books option.
Let me know.
I realize your frustration but lets keep civil, OK?
02-02-2009 12:26 PM
Spent the morning on phone with tech. Basically reset my email accounts. It worked for an hour.
Is anybody else having the same problems and if so what is the fix.
I keep having the same problem problem. The phone just stops receiving email.