08-03-2012 03:42 PM
1st , I started having issues trying to connect to my voice mail with T-Mob. I called them, they had to re-set my voice mail and (update settings for my Blackberry to connect properly saying this would happen over a period of 4 hours). They got my voice mail up that evening. Later that week I get a notification there are apps have that have updates available, so I go to app world. Then things went from Bad to Worse - On apps I wanted to update, new ones to download and trying to check "My World", I started getting the (40760 device off line state) and another error code telling me to log in? <<See my previous posts under my name>>
Do a battery pull and when the phone comes back up I get error message 'Application terminated: MPTT has been denied the cross application communication permission.'
My phone is a unlocked Tour 9630 from Verizon and I have a monthly plan with TMobile including the data package.
After lookiong up this error code (KB24874) it leads me to beleive that there is some kind of conflict with the Verizon "push to talk" feature that is not supported by T-Mobile. This problem began when I called T-Mobile for the voice mail fix and they really have no incentive to help me since I have an unlocked phone that they did not originally sell to me........
This is a CORE app and I can't remove it.....Can I turn it off or restrict it's permissions to stop this conflict? Is there anything I can do wirelessly or a setting to change since I do not have a computer at home----- only at work?
And it states I need to contact Blackberry Technical Support to get help on this...Trying to find a way to contact Blackberry Support basically sends you here to the forums...
Oh Wise and powerful Blackberry Guru's and Experts here - Can anyone help me?
Solved! Go to Solution.
08-03-2012 03:46 PM
Hey.........Just checked the "Verizon Push to Talk" application permissions currently on the phone and Connections, interactions, and User Data are currently "DENY" if this helps -
08-03-2012 08:22 PM
10-15-2013 10:35 PM