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New Contributor
Posts: 3
Registered: ‎06-21-2009
My Device: Not Specified
Accepted Solution

Key lock

I've just upgraded my Storm's software to v.4.7.0.141 and have noticed a very annoying problem with the lock function. Where previously, pressing the lock button on the top left of the phone would lock both the screen and the four buttons and the bottom of the phone - I can now press the green call button, red disconnect button, back button and menu button and they all unlock the phone allowing me to access the screen.

 

Has anyone else had this problem after this upgrade, and is there a solution to resolve it?

 

Cheers

Pete

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Key lock

Hello Pete and WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

Who is your service provider ?   


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New Contributor
Posts: 3
Registered: ‎06-21-2009
My Device: Not Specified

Re: Key lock

Vodafone UK....
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Key lock

beer , there have been problems with the vodafone after upgrade, here is one link on our forums.

 

Hope this helps you

 

http://supportforums.blackberry.com/rim/board/message?board.id=9500&message.id=31768&query.id=191159...

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New Contributor
Posts: 3
Registered: ‎06-21-2009
My Device: Not Specified

Re: Key lock

thanks very much - a good work around!

Cheers Smiley Happy

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Key lock

you are very welcSmiley Happyme!

 

Enjoy your times here on the forums.. let us know how we can help!!  

 

Blessings


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New Contributor
Posts: 4
Registered: ‎06-23-2009
My Device: Not Specified

Re: Key lock

Solved?

 

SOLVED!!!??

 

 

So what happens when you have been called and need to press a number on the keypad?

 

I'll tell you, Mild drizzle nearly has a seizure.

 

The phone is in your pocket (with the 'work around' (tm) key lock password on).

 

The phone rings

 

You answer it

 

You need to press a number key

 

You press the area of the screen that brings up the number keypad...Nothing

 

You press the area again....Nothing

 

Press Press PRESS..

 

Nothing Nothing.........Enter password!

 

GAAAARRGGGHHHH!

 

End result...Call cut off and Mild drizzle a bit flakey for a couple of minutes.

 

 

 

 

So my question tech support peeps.....

 

With the 'work around' (tm) password on can I get the phone to unlock when it rings so that if I have to press a number during a received call I don't have to enter the password?