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Contributor
Posts: 17
Registered: ‎06-12-2013
My Device: 9105 Pearl
My Carrier: o2

Key store password

What is the default BlackBerry keystore password please?

 

Every hour my phone come up with the message: "You are attempting to open a secure connection, but the server's certificate chain is invalid. The following application is requesting access to your handheld key store. Please enter your key store password"  This happens with every wifi network I connect to. I have never set or changed my keystore password.

 

This seems to be a common problem with BlackBerrys.

 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Key store password

Hey 1Des,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

To resolve this issue do the following:

 

A keystore password was creis used to save the Wi-Fi or security certificates on the BlackBerry smartphone. Input the password in and press continue and then register the BlackBerry smartphone on the network.  www.blackberry.com/btsc/KB00510

 

If the issue still persists, make sure the date/time and time is set correct under Settings>Date and Time.

 

Let me know if you have any more questions.


Cheers.


-ViciousFerret


 


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Highlighted
Contributor
Posts: 17
Registered: ‎06-12-2013
My Device: 9105 Pearl
My Carrier: o2

Re: Key store password

Thanks very much for your reply.  Have followed your instructions, but the same problem persists.

Contributor
Posts: 17
Registered: ‎06-12-2013
My Device: 9105 Pearl
My Carrier: o2

Re: Key store password

After 18 months that message disappeared.