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New Contributor
Posts: 2
Registered: ‎08-30-2011
My Device: Curve 8520
My Carrier: MTN
Accepted Solution

Keyboard Lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

Greetings! - recently upgraded 8520 handset to device software vers 5.0 - everything fine except that the icon I use the most - "Keyboard Lock" icon has disappeared. Looked all over - hidden icons etc - no luck. Anybody have a similar problem?

Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Keyboard Lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

To have the keyboard lock icon, you need to have a password enabled on the device.

You can lock the keyboard by pressing the mute key on top of the device.

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New Contributor
Posts: 2
Registered: ‎08-30-2011
My Device: Curve 8520
My Carrier: MTN

Re: Keyboard Lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

Thanks a ton - password activation worked perfectly. Can't find a mute button on the device. 

Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Keyboard Lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

Good deal, exactly.

 


BenChipper wrote:

Can't find a mute button on the device. 




>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
Posts: 8
Registered: ‎04-10-2010
My Device: Curve 8520
My Carrier: ?

Re: Keyboard Lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

Hi all,

 

 

Got the same issue after upgrading to 5.0 Bundle 1168.

 

I used to have the left button customized to keyboard lock and the "Q"+"Green" used to unlock. Now nothing.

 

I checked, thanks to the image published on this site, and found :

- To lock, press the Lock key, which is no other than the "Q" key,

- To unlock, press the Mute button, which is the button on the top of the device.

 

It took me some time to locate Lock key, then another tedious quest for Mute button. And I find this much less practical than with my previous version. This update seems to me, from the practical standpoint, a regression...