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New Contributor
Posts: 2
Registered: ‎03-14-2011
My Device: Curve 8520
My Carrier: T Mobile

Keyboard Troubles (Letters erase themselves once pressed)

I was just using my phone (Curve 8520) fine and havent dropped it/spilt anything on it and as i had finished sending a message on bbm, i went to type another and now my phone deletes what i said, i'll press a letter and it will stay, i press another and it erases the previous letter and so on, i've tried bbm, text, facebook and notepad and it does it on all of them, any ideas...

 

thankyou

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Keyboard Troubles (Letters erase themselves once pressed)

With the device powered-on, take the battery out for a few minutes.

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New Contributor
Posts: 2
Registered: ‎03-14-2011
My Device: Curve 8520
My Carrier: T Mobile

Re: Keyboard Troubles (Letters erase themselves once pressed)

I have done that and still no luck.

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Keyboard Troubles (Letters erase themselves once pressed)

You are probably going to have to work through a few things but lets start with the simple ones.

 

In Menu>Options>Language work down all the various choices making sure they are what you want and make sure predictive is turned off. Save the changes and do another battery pull.

 

Obtain a can of compressed air (preferred) or use a compressed airline such as found on a service station forcourt or ask nicely at a tyre fitting depot. Blast the keyboard from all angles.

 

If they don't overcome the problem, we will have to get more technical such as taking the device apart and wiping the contents and reinstalling the os.

 

Try the easy fixes 1st.

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>