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New Member
Posts: 1
Registered: ‎10-02-2010
My Device: Not Specified

Keyboard layout

I just got extremely frustrated.  After searching on the support site for an answer to a question and not finding it, I sent a message to webmaster@blackberry.net (see below) but was sent around the vicious circle.

My question was:



Can I buy a Blackberry with a UK keyboard when I live in France?


If anyone knows the answer to the question, I will be very grateful.

If anyone can relay my frustration to Blackberry/RIM, I will be even more grateful.

Robert Cailliau




Dear Support,
I spent about half an hour trying to find an answer to the following question:
Can I buy a Blackberry with a UK keyboard when I live in France?
(I.e.: given that my address is in France, my credit card is in 
France, etc., but I do not want to buy a Blackberry with an AZERTY 
keyboard, can I get one with a UK or US keyboard, and if so, how?)
I could not find anything on any page.
(1) all your pages have CSS styles with dimensions expressed in px 
instead of em, thus forcing me to read text that is too small as 
displayed on my screen,
(2) I was asked to participate in a survey, which I duly did. 
Question 24 did not allow me the option "Other" + specify. However, 
none of the other choices applied.  In addition, the three rankings 
had to be different, so I could not choose "Other" three times:  I 
had to choose two other rankings that therefore make no sense at all 
but were the only way to get out of the survey short of cancelling it.
(3) I have been successfully using a Treo 650 for 6 years.  I wanted 
to switch to a Blackberry, but so far I have not been convinced.
Thank you for a response, and thank you in advance for a response 
that is not a standard copy-paste from a set of pre-made robotic 
Best regards,
Robert Cailliau



The reaction to this message was:



Thank you for contacting BlackBerryTechnical Support. The email you submitted has not been delivered. Please find many alternative support options below.

... ...


Which sent me back into the vicious circle.


Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Keyboard layout

you can buy a UK device and use it in France, might require unlocking for this to happen.


You can also change the way the keyboard works like QWERTZ or QWERTY and of courese the way you want as well. Problem is the keys wont match up, but if used to the layout it wont be an issue with them wrong.


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