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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎11-25-2013
My Device: Q10
My Carrier: student

Keyboard

Am having a problem with my Q10 it's keyboard is not function well, the key W is typed even though I just touched it not press it. What can I do please help me please please Smiley Sad
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: Keyboard

Hi..

 

Try to have a check up of it to the Maintainance from where you purchased it .. looks to me the Hardware Issue.. 

 

Thanks

 

 

Please update the result after applied..

Thanks
New Contributor
Posts: 4
Registered: ‎11-25-2013
My Device: Q10
My Carrier: student

Re: Keyboard

Thank you, I will do that, is there anything I can do?
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: Keyboard

Hi.. 

 

You will get to know the Exact problem when you take it to them .. If under Warranty they might replace with the new ones.. 

 

thanks. . 

Please update the result after applied..

Thanks
New Contributor
Posts: 4
Registered: ‎11-25-2013
My Device: Q10
My Carrier: student

Re: Keyboard

Owk, can they gv m a new 1?
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: Keyboard

As i said depends on the Situation of the Device whether it is repairable or not . .

Please update the result after applied..

Thanks
New Contributor
Posts: 4
Registered: ‎11-25-2013
My Device: Q10
My Carrier: student

Re: Keyboard

Thank you