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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎06-07-2012
My Device: bold 9900
My Carrier: o2

Keypad or scroller wont work

Device info

 

Your carrierSmiley Surprised2

Model info and OS version (Go to Settings, then Options, then about): latest version and bold 9900


Apps and free space

File free before and after a battery remove/replace. (Go to Settings, then Options, then status): can't get onto phone

Did a battery pull fix your issue?Nope

Apps installed and their version if possible.   (Go to Settings, then Options, then applications): few games can't find them all out as can't get onto phone

 

hi

my problem is that I cannot get onto my phone because I cannot type in my password it comes up with unlock emergency call and cancel and I cannot chose any how ever when I take the sim out and put the battery back in it takes me straight to unlock and I cannot type anything but the blinker is solid is don't blink could this be the problem?

 

many thanks liam

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New Contributor
Posts: 5
Registered: ‎06-07-2012
My Device: bold 9900
My Carrier: o2

Re: Keypad or scroller wont work

also it will not connect to the computer