06-14-2012 03:28 PM
I had hoped that the latest update would solve the greyed out Contacts synch option. No such luck! I have not been able to synch contacts for the past 3 months.
And you wonder why Blackberry stock continues to fall? This will probably be my last Blackberry if something doesn't change soon!
06-14-2012 04:09 PM
Knowing nothing more that what you put into this post, I can only make guesses...no, I didn't go back and try to find if you have another thread that is related...if you do, then you might be better to bump that thread so that the history can be included...
In any event, also not knowing how exactly you installed the latest Desktop Software, I can't be sure if you did it totally "clean" or not...if you want to try that, here's a process that's worked for some folks:
Otherwise, maybe these KBs apply?
Or perhaps Wireless Synchronization is checked on the BB within the Contacts app Options?
Sorry, I know I'm guessing...but I'd like to help if I can...
06-14-2012 08:57 PM
06-14-2012 09:44 PM
06-15-2012 09:25 AM
Need a clarification...what is the difference between "Blackberry Device Software" and "RIM Desktop Software"?
BlackBerry Device Software is a package, to install to your PC, that represents the OS that is running on your BB. It sort of modifies the Desktop Software to be more customized for your specific BB Model and OS level.
RIM Desktop Software is the software that runs on the PC, enabling communications between your PC and your BB. The Device Software Package helps the Desktop Software do that in many cases.
Both are installed to your PC. Further, if (at some later point) you want to update your BB to a different OS, you can install that OS package to your PC...which the Desktop Software would then recognize as it not being installed on your BB, and would then offer to do so.