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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-13-2008
My Device: Not Specified

Letter keys type the wrong letters

I dropped my phone and now some of my letter keys type the wrong letter or even a series of a few letters.  Voices sometimes sound low and distorted when making calls as well.  Has anyone else seen a similar problem?  It didnt seem like the fall should have damaged the internal mechanisms that much.
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS

Re: Letter keys type the wrong letters

I would start with a battery pull. Remove the battery with the phone on and leave it out for 30 seconds replace it and allow the phone 1-3 minutes to reboot. Please check for any signs of improvement and let us know. Thanks.
~Lorrie~ Master of All Things Blackberry!