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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-03-2012
My Device: Curve
My Carrier: Blackberry

Letters replaced by "?" !!! how to remove that ?

Hi, my problem is that on my Blackberry Curve, all my "i" have been replaced by "?" which is very very annoying for people reading my texts, especially when they are professionnal contacts, and that my texts look like spams !!!!

 I really don't know how to remove that, please help me to solve that problem.

Many thanks,



Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Letters replaced by "?" !!! how to remove that ?

Hello Margox


Welcome to the forums.


In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo



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New Member
Posts: 1
Registered: ‎10-10-2012
My Device: 9700
My Carrier: KPN

Re: Letters replaced by "?" !!! how to remove that ?

Hi Margx,


I have the same problem, is the problem with your phone solved by update the software?