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New Member
Posts: 1
Registered: ‎10-27-2009
My Device: Not Specified

LiveStrong Calorie Counter won't let me log in

I downloaded the Blackberry LiveStrong Calorie Counter for my Curve 8330, and it won't recognize my log in from the LiveStrong.com site or let me register with a new one. Any tips?

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Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: LiveStrong Calorie Counter won't let me log in

Hi and Welcome to the Forums!

 

You may need to contact the developer for assistance. But, it is often tricky to use the same credentials from a BB keyboard versus a PC keyboard. If you can access the app from a PC/browser, check very carefully the credentials you are using and ensure that you are using exactly them from the BB keyboard.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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