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New Member
Posts: 1
Registered: ‎01-02-2013
My Device: Bold 9900
My Carrier: Ee

LoSt CoNtAcTs

i deleted whats app and lost all my phone contacts ? any help much appreciated 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: LoSt CoNtAcTs

Are your contacts associated with an online email address (yahoo / gmail, etc)?

Do you have a recent backup of your blackberry with the desktop manager or blackberry protect?

If not, you can try to reinstall whatsapp to see if the contacts return.

If they do, backup your data using both methods above (blackberry protect is in my signature)

and delete whatsapp.  If it gets rid of the contacts, you can then restore the data by using the desktop manager or blackberry protect.

 

Restore data with desktop manager:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10339&sliceId=2&cmd=displayKC&d...

 

restore data with blackberry protect:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB25063&sliceId=2&cmd=displayKC&d...

 

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: LoSt CoNtAcTs

have you tried doing a battery pull ?
or re-install WhatsApp?



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