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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎04-22-2014
My Device: 9930
My Carrier: Rogers
Accepted Solution

Lock Keypad

Hi,

 

I bought a used 9930 and the keypad is lock and cannot reach the seller... How can I unlock this ?

 

Many thanks !

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Lock Keypad

If you mean that you can't access the phone because there's a password on it, simply enter any old password on ten attempts in a row. After that many failed attempts, the phone will wipe itself of all user data and will be unlocked and ready to use.

 

If you mean that the phone is accessible but when you type something it doesn't show up, simply take the battery out while the phone is powered on then replace it a few seconds later.

 

 

I hope that helps you.  Smiley Happy


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New Member
Posts: 2
Registered: ‎04-22-2014
My Device: 9930
My Carrier: Rogers

Re: Lock Keypad

That was simple... Many thanks !