05-28-2013 04:34 AM
Had my Bold 9790 for a month and a crack has appeared in the casing by the lock button. Contacted my provider (Virgin Mobile) who have said I will will have to claim through my insurance as it will be classed as physical abuse!!!
05-28-2013 06:56 AM
That's normal for cracked screen, casing, or outward blemishes to be considered physical damage, and that determination is always determined by your seller which also services your warranty.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code