04-14-2012 04:05 PM
04-14-2012 05:21 PM
We're talking about two different things here.
Usually, when you unlock a phone to use with another carrier's network, you're getting past the part of the phone's software that allows it to work on a certain network. When a carrier receives a new phone from RIM, they add software to it which makes it work on their network only. To unlock that phone, you have to have the phone's IMEI number and you input a code which allows the phone to be compatible with another network.
When you see the phone has had ten unsuccessful attempts to unlock it, it means that the previous owner had a password on it which locked the phone from anyone else using it. It has nothing to do with what network it's on, it only means nobody could access the phone if they found it.
What you need to do is return the phone to where you got it and get a refund or attempt to continue with it by following the onscreen instructions, knowing that the phone is just like new with no software on it.
I hope that helps you.