12-11-2012 07:00 AM
My blackberry bold keyboard is locked and it will not let me type my password? There is a blue light in the upper right corner of the phone indicating it's in blue tooth mode. Any way to help unlock keyboard to change settings?
12-19-2012 10:37 AM
Welcome to the BlackBerry Support Community.
Is your BlackBerry Bold smartphone currently paired with a Bluetooth enabled device? I would recommend removing and reinserting your battery to try to unlock the keyboard.
Let me know if this helps.
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