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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-10-2012
My Device: Blackberry Bold
My Carrier: T-Mobile

Locked myself out. Help!

My phone locked me out. It's asking my for my password, which I apparently don't remember.


It's giving me one more chance to input my password which I'm afraid to do.

It warns, "Last Attempt! Information will be erased on failiure!"


What can I do? I do not want to lose any information. How do I override this risk and access my phone without risk of loss? 




Posts: 94,804
Likes: 24,456
Solutions: 6,362
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Locked myself out. Help!

There is no override or password backdoor. You either know the password or you don't.


Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".

Does that make sense? Does it sound familar to your usage?

So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?

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