11-10-2012 10:47 PM
My phone locked me out. It's asking my for my password, which I apparently don't remember.
It's giving me one more chance to input my password which I'm afraid to do.
It warns, "Last Attempt! Information will be erased on failiure!"
What can I do? I do not want to lose any information. How do I override this risk and access my phone without risk of loss?
11-10-2012 11:10 PM
There is no override or password backdoor. You either know the password or you don't.
Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".
Does that make sense? Does it sound familar to your usage?
So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code