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Posts: 2
Registered: ‎12-08-2012
My Device: blackberry bold 9650
My Carrier: verizon

Locked out of blackberry apps

[ Edited ]

After many attempts to log in to update an app, I finally had the pw changed, no it keeps sayin i am locked out for 15 min but hours later I am still seeing the same error message. How do i get this fixed.

 

Thank you

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Locked out of blackberry apps

[ Edited ]

 

Hi woodchuchgramps

 

Welcome to BlackBerry Support Forums

 

 

Read this Knowledge base :

KB24157 : BlackBerry ID lockout behaviour.

 

If we enter too many wrong password then as a security reason it will lock to prevent unauthorize access to that BlackBerry ID. Go through the cart within that KB an reset your BlackBerry ID password it might help.

 

 

Prince

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