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Posts: 1
Registered: ‎01-26-2009
My Device: Not Specified

Locking and Unlocking Problem

I am having trouble unlocking the storm. I press the lock button and the phone locks like it is supose to. I touch the screen to unlock it and the message pops up telling me to press the unlock button. Nothing happens when i press the lock button on the screen. I have to pull the battery out to unlock the phone. I have not set up any password and have that option disabled. Any ideas? Thanks in advance
Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: Locking and Unlocking Problem

the lock button isnt on the screen, it is on the top left of the phone.

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail



Trusted Contributor
Posts: 156
Registered: ‎01-22-2009
My Device: Not Specified

Re: Locking and Unlocking Problem

If you look at the very top edge of your phone when holding it in portrait mode, you will see a very faint looking lock symbol.  Just press it and that is how you lock and unlock your phone. 


If this helped you, please click on my Kudos.  Thanks.

If this info helped, please click on my Kudos. Thanks.
New Member
Posts: 1
Registered: ‎07-04-2010
My Device: Tour 9630
My Carrier: Verizon

Re: Locking and Unlocking Problem

There is another keystroke combination that locks / unlocks the keyboad.  Do you know what it is?  I cannot remember.