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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎01-26-2009
My Device: Not Specified

Locking and Unlocking Problem

I am having trouble unlocking the storm. I press the lock button and the phone locks like it is supose to. I touch the screen to unlock it and the message pops up telling me to press the unlock button. Nothing happens when i press the lock button on the screen. I have to pull the battery out to unlock the phone. I have not set up any password and have that option disabled. Any ideas? Thanks in advance
Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: Locking and Unlocking Problem

the lock button isnt on the screen, it is on the top left of the phone.

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Trusted Contributor
Posts: 156
Registered: ‎01-22-2009
My Device: Not Specified

Re: Locking and Unlocking Problem

If you look at the very top edge of your phone when holding it in portrait mode, you will see a very faint looking lock symbol.  Just press it and that is how you lock and unlock your phone. 


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New Member
Posts: 1
Registered: ‎07-04-2010
My Device: Tour 9630
My Carrier: Verizon

Re: Locking and Unlocking Problem

There is another keystroke combination that locks / unlocks the keyboad.  Do you know what it is?  I cannot remember.