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New Member
Posts: 1
Registered: ‎05-08-2013
My Device: Bold 9900
My Carrier: Rogers
Accepted Solution

Logging on with new SIM card

My old phone screen broke so I transferred data to my daughter's unused Bold 9900, and inseted my old SIM card. I get the screen asking me for my Blackberry ID. It doesn't like MY id, I've tried resetting the password and still cannot get in.

Any ideas how to reset the BBRY ID sign in?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Logging on with new SIM card


rross055 wrote:

 I transferred data to my daughter's unused Bold 9900, and inseted my old SIM card. I get the screen asking me for my Blackberry ID.


Hello rross055

 

Welcome to Support Forums

 

It is not asking for your BlackBerry ID but the BlackBerry that is already associated with that device , On our BlackBerry we can add or associate one BBID at a time , As you are the second user so please follow this KB , afetr a security wipe you can use your own BlackBerry ID on that device .

 

KB28225 : BlackBerry smartphone must be security wiped before transferring ownership

 

 

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