08-04-2011 03:25 AM
Help! For the last couple of weeks, every time I've opened an email on my Blackberry it has been automatically deleted from my PC. I've had the phone a year and this has only recently started happening. I have been all over the Blackberry, checking settings, trying to find a solution and just cannot work out what the problem is.
I've seen from various internet forums that other people have this problem too, but no one seems to be able to offer a solution. It's maddening because I need some of these emails to be on my PC! Does anyone know how I can resolve this issue?
Solved! Go to Solution.
08-08-2011 02:30 PM - edited 08-08-2011 02:30 PM
What type of email address are you using (Gmail, Yahoo, POP, IMAP, etc)? Does the message only disappear from your computer when you read it on your BlackBerry?
08-08-2011 04:17 PM
I've got a POP server, and yes, the messages disappear off the PC (Apple and Hewlett Packard) when I open the message on my Blackberry.
Weirdly, I opened your message on my BB and it stayed on my Apple!
Actually Im just watching Croydon burn to the ground and feel bad for complaining about my little problem by comparison ...
08-09-2011 01:31 PM
Hey, I think you may have cracked it! I deleted over 2000 emails from my junk/deleted items/sent folders today (still gotta go through my inbox) and hey presto - have received numerous emails which have all stayed on the Mac/PC no problem!
Thank you so much for your help. Genius!