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New Member
Posts: 3
Registered: ‎04-13-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon Wireless

Lost 3000 Pictures

Hello.

 

I recently did my first backup with Blackberry Desktop Manager.  I chose a FULL Backup, and I opted to backup the built in media storage.  During the backup, it said that it was backing up all 3000+ pictures I had saved.

 

I then had to do a factory data reset to troubleshoot an issue.

 

I chose the backup and selected to restore the built in media storage... only 900 pictures are showing up.

 

I need to know, where can I find these files by navigating in the computer or what happened?  Why am I getting 900 pictures back but not the 2100 that I really need?

 

I have a Blackberry Bold 9930 and I just downloaded the newest Version on Desktop manager for PC.

 

Please help!!!

New Member
Posts: 3
Registered: ‎04-13-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon Wireless

Re: Lost 3000 Pictures

 
Highlighted
New Member
Posts: 3
Registered: ‎04-13-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon Wireless

Re: Lost 3000 Pictures

Bump... I really need help with this one... ...I am missing some really important pictures, and it didn't appear to be a user error.