Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎06-27-2012
My Device: Bold 9900 touchscreen
My Carrier: t-Mobile
Accepted Solution

Lost Apps with new Device update



Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'. Any suggestions as to how I can get it back?

Posts: 95,819
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost Apps with new Device update

Apps you downloaded from AppWorld, go to AppWorld and to MyWorld and download them again.


Your Password Keeper, connect your BlackBerry to the PC and run the BlackBerry desktop software and click on Applications.

Then scroll down to find Password Keeper and click to install it, and follow the remaining prompts to complete.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code