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New Contributor
Posts: 3
Registered: ‎06-27-2012
My Device: Bold 9900 touchscreen
My Carrier: t-Mobile
Accepted Solution

Lost Apps with new Device update



I have lost some apps following the download of the latest OS - Most importantly is my password safe, any suggestions as to how I can recover it?




Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Lost Apps with new Device update

Hello mfheatlie,


welcome to the Community,


Before upgrading have you got your backup on desktop software ?


If yes then can , then connect your device to BB desktop software > On BB Desktop software Click applications>


There you can see all you application List before your upgrade.


Select on the Application that you want to transfer  then Click APPLY.


If  your Lost  Apps are paid APPS. and you are not able get it than look at this thread link reinstalling paid apps


I hope your problem resolves. Good Luck.


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