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New Contributor
Posts: 3
Registered: ‎09-27-2011
My Device: Bold 9300
My Carrier: Vodacom

Lost BB bold 9700

Please help, my BB bold 9700 was stolen two Saturdays back and the person is contacting some of my contacts on the phone. Unfortunately I did not activate blackberry protect neither did I set up the backup facility.

 

Please how do I remotely delete my contact list. 

 

 

PB 

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Lost BB bold 9700

You don't.  What you do is contact Vodacom immediately and ask them to suspend your phone's PIN.  This will prevent anyone from racking up charges on your account.

 

Next, you'll have to contact each of your contacts by other means and explain the situation.  The fact is, unless you've installed an app that will allow for the tracking/wiping of your device, you're pretty much out of luck.

 

 

I hope that helps you.  Smiley Happy


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Contributor
Posts: 10
Registered: ‎10-05-2011
My Device: bold 9780
My Carrier: vodaphone

Re: Lost BB bold 9700

You don't do any thing....just contact to your carrier to block your phone...