01-25-2013 12:59 PM
I had to replace the hard drive in my computer, so after doing so I downloaded the Desktop Manager again and proceeded to back up my 9800. After doing so, my BBM contacts are gone. Retry restoring BBM only, nothing.
I have an old back up from 2 years ago on an old computer, and it gave me that list, but I'm unable to retrieve my recent back up.
Is it gone? Why would the Desktop Manager delete info instead of backing it up?
01-25-2013 01:03 PM
The Desktop Manager keeps backup in ur computer's hard drive, since ur hard drive is gone, so is ur backup...
01-25-2013 01:07 PM
yes, ur previous backup's gone with ur last hard drive...i would recommed u to keep an online backup of ur data too...
01-25-2013 01:12 PM
Seriously, please read what I wrote.
Can I be any more clear?
I replaced hard drive in computer, reinstalled Win7 etc.
I downloaded Desktop manager.
I backed up my 9800 torch.
After this new backup, MY BBM CONTACTS were wiped out on my 9800.
It has nothing to do with the new drive, other than I had to reistall the Desktop Manager.
My backup today, wiped out my BBM contacts, and did not back it up.
01-25-2013 01:17 PM
My apologies...i couldnt get it in the begining...
Desktop Manager shouldn't delete ur BBM contacts, dnt knw why it happened...have u taken the backup of ur BBM else where...???like there is an option in BBM only to backup contacts...