12-22-2012 12:51 AM
Hi, I've just upgrade may BBM to the 126.96.36.199 version a couple days ago.
And it was work.
But today, when I go to the options menu (at BBM), I can't find the Back Up Management Menu.
Why is it happend? And how can I back up my BBM contact remotely?
12-22-2012 01:29 AM
Welcome to BlackBerry Support Forums
This new version of BBM7 does not offer local Backup of your Contacts ,With BBM 7 your Contacts will backup automatically with your BlackBerry ID.Please check this post New BBM 7 Update Now Available: Get Talking with BBM Voice
12-24-2012 01:16 PM
With new BBM7 all contacts are stored or associated with our BlackBerry ID ,So no chance of losing contact as long as you have the same BlackBerry ID.As everyone talking I hope with newer version this problem will be fixed and will allow local backup. So right now all you have to do is to take care of your BlackBerry ID.
03-25-2013 06:57 AM
What if you upgrade your Bbm, will the contatacs be recovered automatically?
As already mentioned if you update your BlackBerry Messenger to version 7 then you BBM contacts will be stored with your BlackBerry ID. And after updating when you login within your BlackBerry ID within your device your Contacts will be restored .
If you are using an older version and trying to update then before updating BBM always do a backup of your BBM contacts , for help refer to this KB :
KB20554 How to back up and restore the BlackBerry Messenger contact list