10-01-2012 03:32 AM
All of my videos and pictures taken / saved on my BB Bold have disappeared. I did not receive a message about storage or anything. The videos and pics were all there last night - and have gone today. Does anyone have any ideas on how I can recover my media?
I've tried taking media card out and rebooting - nothing has worked.
10-01-2012 05:37 AM
Please put media card in another device and check whether images and other data are available or not.
Further see device memory, may be images saved on your device memory. Further perform a hard reboot by pull out battery while device is powered ON and re-insert it after a min and check.