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New Contributor
Posts: 7
Registered: ‎04-06-2010
My Device: Bold 9700
My Carrier: Vodafone

Lost Memos

Hi,

My web browser started playing up - I could not click on any links. I was able to hover over a link and through the menu select most links but not all. The trackpad was working fine and allowing me to select outside the browser.

I thought I should resintall the software so backed up through Blackberry desktop software.

But when I was reinstalling the software, the installation failed.

I tried again and it failed again so I tried going back to a previous version which did install.

However, I have lost all my applications and even Memo which I thought was standard install. I have also lost all my memos. Is there any way to recover these?

I am using a Blackberry Bold 9700 with device software version 5.0.0.862

Thank you

Regards

Mark

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New Contributor
Posts: 7
Registered: ‎04-06-2010
My Device: Bold 9700
My Carrier: Vodafone

Recovered Memos

Thank you to previous posters on similar issues. An initial search did not find any useful advice but when I expanded to include other forums I found the following worked:

Reinstalling the Memo app and then restoring from the backup recovered ALL my memos! Phew