11-10-2010 11:57 AM
My web browser started playing up - I could not click on any links. I was able to hover over a link and through the menu select most links but not all. The trackpad was working fine and allowing me to select outside the browser.
I thought I should resintall the software so backed up through Blackberry desktop software.
But when I was reinstalling the software, the installation failed.
I tried again and it failed again so I tried going back to a previous version which did install.
However, I have lost all my applications and even Memo which I thought was standard install. I have also lost all my memos. Is there any way to recover these?
I am using a Blackberry Bold 9700 with device software version 22.214.171.1242
11-11-2010 05:30 AM
Thank you to previous posters on similar issues. An initial search did not find any useful advice but when I expanded to include other forums I found the following worked:
Reinstalling the Memo app and then restoring from the backup recovered ALL my memos! Phew