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New Contributor
Posts: 3
Registered: ‎03-08-2009
My Device: Not Specified

Lost / Non Delivery of some email

I have just taken delivery of my new BB Bold 9900. I have several email accounts that I use including hotmail and a couple of other business email accounts. I have successfully set up the profiles on my new BB and have been running a few tests to make sure all is working ok as email on the go is critical to my business.


Here's the thing - I send say 3 test emails and only 2 of them arrive on Blackberry. However, all messages are delivered successfully onto my desktop. So my Blackberry appears to be losing email along the way.


Any ideas how I can prevent this ?

Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost / Non Delivery of some email

You'll need to be more specific about...

  • Are the 'lost' emails all coming from the same server?
  • Is your desktop setup to delete emails from the server when downloaded to the PC client?
  • What PC client are you using?
  • Anything?

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