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Reply
Visitor
Posts: 1
Registered: ‎05-21-2013
My Device: Blackberry Bild 9900
My Carrier: Zain Telecom

Lost Pics

I really apprecite your help on this matter.

 

My blackberry has been earsed all my documents and pics this is due to enter the wrong password several time. 

 

Is there a way to back up all my pics again?

 

Thanks,

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Lost Pics

Hi and Welcome to the Community!

 

On a BB, when things are wiped due to what you describe, they are gone. Recovery depends on having been conducting a good set of backup practices on a regular basis...see the link in my auto sig on this post for instructions.

 

I've heard of limited success with various recovery tools -- one is (I think) called Zero Assumption Recovery (something like that) and may be useful. You have to do it in Mass Storage Mode for Device Memory, and either Mass Storage Mode or using a card adapter on the computer for Media Card memory. I've no idea if it can work as I've never had to actually try for myself.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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