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New Member
Posts: 0
Registered: ‎05-02-2013
My Device: BlackBerry Curve 9320
My Carrier: Wind

Lost all data!

Good evening. I NEED some help with my BlackBerry Curve 9320. Yesterday I changed my SIM card with my mother's one, and my phone asked me about my Blackberry ID. I didn't remember the password, so I clicked to delete the account, but it also reset the memory, deleting the whole data saved in the phone. Is there anyway to get back my text messages, contacts etc.?

Thanks to everyone.

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Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Lost all data!

Hi and Welcome to the Community!

On the device itself, once deleted, gone for good. Hence, recovery depends on having a separate data source. If you've been practicing good backup procedures (you can find a link to those in my auto-sig on this post), then you can restore from there. But, if you've not been practicing good backup procedures...well...sorry for your loss.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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