12-16-2012 07:04 PM
Hi can someone please help me!
This morning I updated form bbm 6.(something) to bbm 7. My blackberry did an identity update before bbm 7 was installed. After bbm 7 was installed, I went to my bbm and all my contacts where missing. For some reason the groups did restore. I did a normal back-up to my memory card a while ago, so if there is some way of getting my contacts back with bbm 7, or downgrading to bbm 6 again and just restore my old back-up so that I can at least get most of my contacts back?
Thanks in advance!!
12-16-2012 07:25 PM
12-17-2012 04:23 AM - edited 12-17-2012 04:25 AM
Thanks for the reply, but I have tried that and it doesn't work..
So I'm now trying to restore my old bbm, and use my old back-up file. But does someone perhaps know why the RIM serveces did'nt restore by BB ID to my bbm 7?
12-17-2012 05:55 AM
12-17-2012 08:32 AM
Hi thank you for your help!
What I did was, I connected my BB to my computer, and the desktop software said that there is an update for my blackberry. So I did the blackberry update, and somehow I have got bbm 5 know. But the good thing about that is, is that I maneged to restore my automatic back-up to my memory card, so I got all my contacts back!
So what I wanted to know is, should I try to install the new bbm 7 again? or should I just get bbm 6? If I go for bbm 7, is there an spesific way of going about it.
12-17-2012 11:29 AM