Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-29-2013
My Device: curve 9300
My Carrier: security systems technician

Lost blackberry any way to lock it or trace it using imei or blackberry pin?

Hi, a friend of mine lost is blackberry, I tried to trace it using the bb protect app but I noticed that this only works if the sim card you have on the bb is configured for bb. By now the person who has it had take the sim card and replace it by  another witch is not configured. Using the bb protect isn't helping right now. I like to know if there is another way to trace it or lock it using the bb pin or imei.

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Lost blackberry any way to lock it or trace it using imei or blackberry pin?

Hi and Welcome to the Community!

 

The sum total of best information for your situation is contained in this useful thread:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 2
Registered: ‎06-29-2013
My Device: curve 9300
My Carrier: security systems technician

Re: Lost blackberry any way to lock it or trace it using imei or blackberry pin?

Thanks for the reply, I was expecting another way witch police or mobile provider were not needed since they provide a bad service around here. Although thanks for the attention.

Highlighted
Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Lost blackberry any way to lock it or trace it using imei or blackberry pin?

You are welcome. Sorry we could not meet your expectations. Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................