06-08-2013 02:04 PM
I am using BB Curve 9320 with OS 7.1 and have enabled BB Protect on my device. While the device backup was happening in the background, I have turned off the device and immediately removed the battery out. Latter I have replaced the battery and restarted my mobile. I found that I lost all my messages. Please help me to restore my messages.
I have checked on the BB protect cloud for the recent archive and found that lastest archive is not available on the cloud. Please help me to resolve this problem. Thank you in advance.
06-08-2013 02:51 PM