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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎12-26-2008
My Device: Not Specified
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Lost inbox Contents

[ Edited ]
I don't understand what has happened.  Since I have had my new Blackberry Curve I have lost my messages out of my inbox and call log three times.  It happened when the phone was not even being used, I went to go send a text and all my previous messages were gone.  Does anyone know what might have happened or it there might be something wrong with my phone because I am not finding any information out anywhere.  Thanks for the help!!
Message Edited by gauv_4 on 12-26-2008 08:09 PM
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Lost inbox Contents

Sounds like the device may be running out of memory.

Can you check under Options | Status and make note of your File Free number. Afterwards reset the device by removing the battery and 1 min and replace it and let the device reboot. After it's done check and see if your File Free Number increased.

Also do you have a lot of third part applications on the device that you don't need? If so you can do into Options | Advanced Options | Applications and delete the ones you no longer need.

 

Check out this link for other ways to free space on a BlackBerry: http://www.blackberry.com/btsc/KB14320

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