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New Member
Posts: 1
Registered: ‎11-15-2010
My Device: BlackBerry Pearl 9100/9105
My Carrier: Bell
Accepted Solution

Lost phone - how do I transfer contacts?

I lost my blackberry pearl, and I had backed it up a few weeks ago. Now I've replaced it with the same phone but I can't figure out how to access my contacts from my old LOST phone and get them on my new one. I've tried the switch devices wizard, but it tells me to connect the old phone, which i don't have Smiley Sad



Hall of Famer III
Posts: 59,107
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Lost phone - how do I transfer contacts?

[ Edited ]

Hi and Welcome to the Forums!


What you need to do is find, on your PC, the IPD file that was created when you backed up. Search your entire hard drive for *.IPD. Then, use that file as the source of a restore to your new BB (choose ONE of these KB's, depending on which version of the RIM Desktop software you already have installed on your PC):

  • KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
  • KB10339How to use BlackBerry Desktop Manager 4.3 to 5.0.1 to restore data to a BlackBerry smartphone from a backup file


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 96,080
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost phone - how do I transfer contacts?

Use Desktop Manager v. 6, go to Device > Restore.

You might need to locate and navigate to that most recent backup IPD file, load it and select the Address Book to install to your device.


Good luck.

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New Member
Posts: 1
Registered: ‎04-12-2011
My Device: Curve 8530
My Carrier: Cricket

Re: Lost phone - how do I transfer contacts?

It's nice to finally get soound advice from the forum and have it actually work without too much techno garbo that leads to even more confusion.  THanks a whole bunch.

New Member
Posts: 2
Registered: ‎04-17-2013
My Device: BlackBerry
My Carrier: ATT

Re: Lost phone - how do I transfer contacts?

[ Edited ]

Move your contacts to your sim card. Insert sim card in to your new phone. Go to settings>mail, contacts, calendars and then select import sim contacts. If there are no images on the data card they must be saved on the phone once again copy to data card, connect card to pc copy to pc and then you can transfer contacts from old phone to new phone.