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Contributor
Posts: 21
Registered: ‎05-05-2012
My Device: Blackberry Bold 9700
My Carrier: Globe

Lots of problem after upgrading to OS 6

I no longer can log in facebook it keep saying "please connect to wireless networks"even though im already connected. It is also hard to browse facebook in browser. and also i no longer receiving any friend request in bbm.
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lots of problem after upgrading to OS 6

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?



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Contributor
Posts: 21
Registered: ‎05-05-2012
My Device: Blackberry Bold 9700
My Carrier: Globe

Re: Lots of problem after upgrading to OS 6

"Blackberry Internet Service is not Connected"
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lots of problem after upgrading to OS 6

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 21
Registered: ‎05-05-2012
My Device: Blackberry Bold 9700
My Carrier: Globe

Re: Lots of problem after upgrading to OS 6

I did pull out the battery but still nothing does happen
Contributor
Posts: 21
Registered: ‎05-05-2012
My Device: Blackberry Bold 9700
My Carrier: Globe

Re: Lots of problem after upgrading to OS 6

Please help me to fix this...,,If I was'nt able to solve this problem I really can say that Blackberry Smartphone is the most worst of all Smartphone!
Developer
Posts: 95
Registered: ‎02-23-2011
My Device: Z10 STL100-1
My Carrier: IM3

Re: Lots of problem after upgrading to OS 6

You're not connected to the BlackBerry Internet Service, so you can't really do anything, and it's not the device's fault.

First, identify the device: which BlackBerry device are you using?
Second, identify the software: which version of BlackBerry 6 did you use?
Third, identify the network: are you certain that you have registered for a BIS data plan with your carrier after the upgrade?
BlackBerry Z10
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lots of problem after upgrading to OS 6


BlackNite wrote:
Please help me to fix this...,,If I was'nt able to solve this problem I really can say that Blackberry Smartphone is the most worst of all Smartphone!

Dude, be nice. I am trying to help you. I don't know what all you've previously done, so if I ask you to do something, just do it again.

 

Don't blame BlackBerry for you're telling us very little information about what your issue is and what you've done. Perhaps if we aren't able to solve this problem I really can say that BlackNite is the worst of all users!"

 

How's that sound?

 

So if  you want help, be nice and stop bashing BlackBerry.

 

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 21
Registered: ‎05-05-2012
My Device: Blackberry Bold 9700
My Carrier: Globe

Re: Lots of problem after upgrading to OS 6

But when I'm using OS 5 everything does work....,, better buy another smartphone if this problem is not fix..
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lots of problem after upgrading to OS 6


BlackNite wrote:
better buy another smartphone if this problem is not fix..

Go for it.


BlackNite wrote:
But when I'm using OS 5 everything does work....,,

There are probably several hundred posts in this forum alone recommending that users NOT upgrade the 9700 to OS6. It just doesn't play well on the 9700, leaving very little memory space and causing a number of issues including lag and slowness.

So, downgrade to and stay on OS5 for the 9700.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code