Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-08-2011
My Device: Pearl 9100
My Carrier: True Move

MEP Tries 0 on Pearl 9100

Does a Blackberry store have the ability to flash devices? I just purchased this phone off eBay. The device was locked to Bell mobility which I assumed meant it just hadn't been unlocked. I received the device and there are no MEP attempts left. 


Any work arounds? I'm pulling my hair out.

RIM really ought to make a solution for this. I know it seems idiotic to try the same thing 10 times, but there are some of us with different situations.

Posts: 73
Registered: ‎03-07-2011
My Device: BB Q10
My Carrier: Koodo

Re: MEP Tries 0 on Pearl 9100

[ Edited ]

This technique has a small chance to work (its old so its no guarantee):


If it doesn't then you will most likely either need to go to a carrier with a Box or Dongle that deal with Blackberry's, they can flash them (most or all models)(it seems only DM3 Team can reset Mep 0) or find a place (there are some shady places out there) to reset your device...

- Please Thank the person that helped you by giving them Kudos. Click the Kudos Button (beside the Reply Button) at the bottom of the post which helped you.
- Please resolve your thread by marking the post "Solution?" which solved it for you!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: MEP Tries 0 on Pearl 9100


nojohnso wrote:

RIM really ought to make a solution for this. I know it seems idiotic to try the same thing 10 times, but there are some of us with different situations.

oh there is a solution, it is to read this article from the public knowledge base before buying any second device. And demand that the seller does all the steps relevant to them.

KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone


The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 5
Registered: ‎04-14-2013
My Device: at&t bold5
My Carrier: hello

Re: MEP Tries 0 on Pearl 9100

Can I flash my phone mep0
Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: MEP Tries 0 on Pearl 9100

ellizabeth wrote:
Can I flash my phone mep0



Legally, no.

Please see this helpful thread to start:

If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having RIM do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:

Note, however, that this process will start with a fee...

If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.

If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................