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Contributor
Posts: 20
Registered: ‎09-15-2008
My Device: Q10
My Carrier: Telkomsel

MISSING BBM CONTACT CATEGORIES AFTER RESTORING

Hello all... I recently backed up and wiped my 9700 and upgraded toOS 5.0.0.442 on my device.... I then downloaded BBM 5.0.0.57 using BB App world into my device and then restored the backup file using DM....

 

My problem is that I lost several BBM Contact Categories... I had previously had 7 categories and I'm now left with only 3 categories....!! This has happened before when I wiped and restored phone from a DM backup... but usually when I used the advanced DM restore feature to restore only the phonebook and BBM contacts... it usually works... but this time.... my contact categories are permanently gone...! Anybody know a fix to this problem...?

 

Please help... thanks in advance...

New Member
Posts: 1
Registered: ‎06-22-2010
My Device: 9700
My Carrier: Movistar

Re: MISSING BBM CONTACT CATEGORIES AFTER RESTORING

I have the same problem with my 9700, how you resolve this?