02-15-2013 11:01 AM
I own a Blackberry Bold 9900, and it works really well apart from two faults- one is that it will not send photos and any media via text- the message always appears with a red X beside it, and will not send. Vice versa when I recieve them; it says that ***Not Recieved Yet*** I looked at options and tried to fiddle around- it did not work at all. I have no idea why this is happening- please help!!! I desparately want to send images and it is really inconvient.
02-15-2013 11:29 AM
Hi and Welcome to the Community!!
MMS are part of a BB data plan, so I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider (Tesco, according to your profile here) for formal support and to be sure that you are subscribed to a plan (from them) that enables MMS.