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New Contributor
Posts: 5
Registered: ‎02-24-2011
My Device: Not Specified

MSM

I have a bb curve I get service from Virgin mobile usa ..when I get a msm or sms from a friend with virgin mobile my messages are encripted can anyone Help
Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: MSM

As a newbie, I have been ploughing through instructions, booklets, web info etc etc. Assuming that you have encryption disabled under Options>Security, maybe your friend is sending messages that are encrypted, maybe inadvertently

 

Steve.

Blackberry Best Advice - Back-up weekly

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New Contributor
Posts: 5
Registered: ‎02-24-2011
My Device: Not Specified

Re: MSM

Thanks for your help ur help but all mms are coming in encripted now
Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: MSM

Make sure you have encryption turned off in Security and check Firewall settings permit everything including SMS.
If that doesn't work it will be best to talk to Virgin and/or BB. Let us know the outcome.
Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>