09-19-2010 10:23 AM
I KEEP SEEING THIS MESSAGE WHEN I TRY TO SYNC MY CPU MUSIC WITH THE PHONE.. MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED. THE MESSAGE COMES ON THE DESKTOP SOFTWARE.. ANY SUGGESTIONS
09-19-2010 02:14 PM
I started getting this today - right after I upgraded the latest software. Very irritating - I wanted to refresh ALL of my music - now I can't even get access to it via Blackberry Desktop Manager.
I've rebooted my blackberry bold 9700 (battery pull), checked for updates, closed itunes and have troubleshooted all possibilities I can come up with. Anyone have a solution? Way to go back to previous desktop manager??
02-04-2011 01:58 AM
1. do we see any additional information from windows event logs?
From the error , seems like an issue with the installation.
2. Check if your media card is the default location for media files.
3. Try reinstalling BDS.
11-22-2011 02:54 AM - edited 11-22-2011 02:56 AM
i know its a late reply, bt i thought i post this so i can help anyone who might need it. i had the same error code on my bb syle. What i did was, while connected to my desktop i selected.... device options...then made sure i selected itunes. that fixed the problem instantly hope it helps