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New Contributor
Posts: 2
Registered: ‎09-19-2010
My Device: curve 8330
My Carrier: boost

MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I KEEP SEEING THIS MESSAGE WHEN I TRY TO SYNC MY CPU MUSIC WITH THE PHONE.. MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED. THE MESSAGE COMES ON THE DESKTOP SOFTWARE.. ANY SUGGESTIONS

New Member
Posts: 1
Registered: ‎09-19-2010
My Device: Blackberry Bold 9700
My Carrier: T Mobile

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I started getting this today - right after I upgraded the latest software.  Very irritating - I wanted to refresh ALL of my music - now I can't even get access to it via Blackberry Desktop Manager.

 

I've rebooted my blackberry bold 9700 (battery pull), checked for updates, closed itunes and have troubleshooted all possibilities I can come up with.  Anyone have a solution?  Way to go back to previous desktop manager??

New Member
Posts: 2
Registered: ‎09-25-2010
My Device: Bold 9000
My Carrier: Rogers Canad

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I have the same error

Visitor
Posts: 1
Registered: ‎10-14-2010
My Device: Torch 9800
My Carrier: Rogers

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I have the same error also, nobody seems to be posting any solution to what appears to be a common problem

New Member
Posts: 1
Registered: ‎10-29-2010
My Device: Torch 9800
My Carrier: Telus Mobile

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

Just purchased Torch 9800 and I have the same problem. This is quite annoying.

New Contributor
Posts: 8
Registered: ‎12-10-2010
My Device: Torch 9800
My Carrier: Vodafone Germany

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I have the same problem! Smiley Sad

 

Any idea to fix it?

Contributor
Posts: 13
Registered: ‎04-07-2008
My Device: Not Specified

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

1. do we see any additional information from windows event logs?

From the error , seems like an issue with the installation.

 

2. Check if your media card is the default location for media files.

3. Try reinstalling BDS.

New Member
Posts: 1
Registered: ‎07-15-2011
My Device: Curve 9300
My Carrier: T-Mobile

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

All i did was delete all the music that was on my media card, and  reinstalled it.

 

Seemed to work for me

New Member
Posts: 1
Registered: ‎11-22-2011
My Device: syle 9670
My Carrier: boost

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

[ Edited ]

i know its a late reply, bt i thought i post this so i can help anyone who might need it. i had the same error code on my bb syle. What i did was, while connected to my desktop i selected.... device options...then made sure i selected itunes. that fixed the problem instantly hope it helps

New Member
Posts: 1
Registered: ‎10-18-2012
My Device: 9900
My Carrier: Idea

Re: MUSIC SERVICES FAILED TO LOAD. AN UNEXPECTED ERROR OCCURRED.

I followd toy advice and now it is working fine, thanks a lot!!