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New Contributor
Posts: 3
Registered: ‎10-29-2012
My Device: Bold 9780
My Carrier: Vodafone Egypt

MY 9780 keeps disconnecting while on 3G

My bold 9780 since i purchased it one year ago i can't use 3G connection as the service(internet) keeps disconnecting

and when i want to reconnect i have to switch to 2G only i have updated my software sevral times any ideas ???????!!!!!!!!!!!!!!!Cat Mad

Forums Advisor I
Posts: 715
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: MY 9780 keeps disconnecting while on 3G

switch it to 2g & 3g, it will search for 3g signal and connect when one is there, when you are out of range from 3g, it'll auto switch to 2g. depending where you are and how good the signal is, depends on how good the signal is.
Craig Ashcroft Elite UK
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New Contributor
Posts: 3
Registered: ‎10-29-2012
My Device: Bold 9780
My Carrier: Vodafone Egypt

Re: MY 9780 keeps disconnecting while on 3G

on 3g & 2 g it disconnects also

Forums Advisor I
Posts: 715
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: MY 9780 keeps disconnecting while on 3G

This maybe a network issue. Best contact them and see if there's anything that can be done. Also check around a see which network has the best reception in your area. As it might be better switching.
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
New Contributor
Posts: 3
Registered: ‎10-29-2012
My Device: Bold 9780
My Carrier: Vodafone Egypt

Re: MY 9780 keeps disconnecting while on 3G

the funny thing i i work with the operator so it is not an operator issue