05-09-2013 01:09 PM
MY BB 8520 was Locked so I took it to get unlocked, but the tech run out all 10 attempts to do it succesfully and completely blocked my BB.
how can I fix this? how can I get more attemps?? someone told me that only RIM could it .
any suggestions would be appreciated.
05-09-2013 01:35 PM
Hi and Welcome to the Community!
Please see this helpful thread to start:
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
Note, however, that this process will start with a fee...
Since you took it somewhere to be unlocked and they caused this, your recourse is with them.